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FAQs

Got a question about glowt Task Management Software? Your answer is probably below

glowt – task management software, check out the questions and answers below for some of the most common support queries.

Can I easily add my clients into glowt?

Glowt has a simple to use uploader, all you need to do is create a .csv file and upload. Your clients/contacts will automatically be populated into the system.

Is there a user manual?

Yes, download it here. There are also on-screen prompts and help sections.

Can I add my logo and branding colours?

Yes, glowt can easily be customised to your company branding.

Is there any technical support?

Yes, during usual office hours.

What browsers are supported?

All modern internet browsers are compatible with glowt.

Can I access glowt from my phone?

Yes, glowt is fully responsive and works on tablets and phones.

Can I add more users?

Yes, you can add as many users as and when you like at an additional cost.

Can I get a discount for multiple users?

Yes, costs can be reduced for SME’s and larger organisations, please visit the pricing page for discounts available.

Is my data safe and secure?

Yes, all data held on glowt is encrypted and regularly backed-up every 6 hours.

Can I add additional modules at a later date?

Yes, modules can be added onto your subscription via glowt’s upgrade page.

How do I pay for glowt once my 30 day trial has finished?

You will be able to pay for your subscription through stripe which accepts all major cards.

Do I have to give notice if I want to cancel my subscription?

Yes, 30 days’ notice is required.

Can I have a custom-built module added to glowt?

Yes, please visit the modules page – bespoke – for further details.

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